We’ve been without internet the last 3 days and have come to find our site is down. All of our posts, pages and comments had vanished. It seems our web host, hostpapa severs went down and around the same time we lost everything and our database shrunk to 0mb. Sent an email to hostpapa support and got a response saying “We don’t backup customer files, it’s up to you. case closed”
I have to say it’s pretty shitty customer service from hostpapa.ca No apology, no explanation why the servers crashed, no nothing. The only way I knew their servers went down (which they didn’t admit) is because I have a third party reporting service for outages. Also a friend of ours uses hostpapa and she actually got an email.. where the hell was ours?
Anyways, so we drank our troubles away through many pitchers of BeerLao, pool with the A-Team and many whisky cokes. This morning instead of tubing we nursed our hangovers and got ready to get our dream back up and running again. Lo and behold, I do an upgrade to the newest version of WordPress and it magically all reappeared like nothing happened.
My guess is that hostpapa realized that killing baby kittens is wrong and decided to make it up with this magic. But really, did wordpress magically have a backup we didn’t know about somewhere in cyberland?
None the less, sorry for the hiccup, we’re now back to our regularly scheduled program starting Monday.